Returns & Exchanges
At Purdey, we take pride in the craftsmanship of our garments and offer a 28-day return period for all items in their original, unworn condition. Whether you require a different size or a full refund, our seamless process ensures your satisfaction remains our primary focus.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in the original Purdey packaging, ensuring all designer tags and security seals remain intact.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing